Privacy and cookies policy

Pombo Digital Agency is the owner of the domain pomboagency.com, where its website is hosted.

This Privacy Policy describes how all your personal information is collected, used, and shared when you visit or register your data on the pomboagency.com website.

Pombo, as the entity responsible for data processing, is committed to safeguarding the privacy and personal information of its customers and website users. In this sense, it developed and implemented this policy together with the practices outlined in this document.

This privacy policy aims to clarify the process of collecting and processing your data, and we highly recommend that you read it carefully.

COLLECTION OF PERSONAL DATA

Examples of personal data that we collect are your name and email when you subscribe to our newsletter and/or when you contact us through the contact form or any other information that makes you identifiable.

Identifiable means a person who can be recognized, whether directly or indirectly, including reference to an identification number or other particular details related to their physical, physiological, mental, financial, cultural, or social identity.

WHAT WILL THIS DATA BE USED FOR?

Pombo will use the data provided for the following purposes:
To create your customer record on the website;
To keep your registration as well as your customer data in the reserved area;
To register an application to attend events;
For commercial purposes, such as data analysis and results;
To contact you, whenever necessary, with customer support records and information requests;
For any details that are relevant to your registration;
For website management;
To send newsletters or other types of communications that you have requested or that may be of interest to you;
To prevent any threat to your security, such as fraud;\
For the improvement and adaptation of services, especially through analysis of usage trends or the effectiveness of certain promotional campaigns.

These personal data processing operations are intended to serve as an essential tool for your satisfaction and Pombo’s activity and are carried out by applicable legislation and best practices.

Your data will not be used for purposes not previously identified or that are unrelated to the initial purposes for which they were collected.

The personal data provided has specific grounds, depending on the purposes for which it is intended.

Only data that is truly necessary and appropriate for Pombo’s purposes is collected.

Pombo’s services are not aimed at minors, and the personal data of minors is not intentionally processed.

HOW ARE YOUR DATA COLLECTED?

We collect your data through forms on the website, the website itself, and when communication requests and messages are sent via email.

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products you view, which sites or search terms referred you to our site, and information about how you interact with our site. We refer to this automatically-collected information as “Device Information.”

Pombo is committed to processing your data by the law and in a legitimate manner.

Pombo will not sell, rent, or share your data with third parties, except in cases identified in this Privacy Policy.

Pombo will use cookies on your device to personalize and simplify the browsing experience, in addition to using them to solve problems, obtain statistics, ensure quality, and monitor system security.

Except for essential cookies for the website to function, the storage of other cookies will always be subject to the user’s acceptance and consent, and this consent may be revoked at any time using specific browser tools.

HOW DO WE PROTECT YOUR DATA?

Your personal information is kept securely through the implementation of various security measures, both technical and organizational. This ensures that only authorized employees, by established procedures, have access to your data.

To ensure the security of your data, we only trust data center providers that offer appropriate and well-documented security measures. This includes guarantees that your data is stored on servers located in controlled environments, with restricted access.

HOW LONG DO WE KEEP YOUR DATA?

Your data will be kept for as long as necessary for the purposes for which they are intended, as described throughout this Privacy Policy.

In situations where the law comes with a specific mandatory period, the period will be that.

After the retention period ends, all personal data collected will be deleted.

MINORS

The Pombo website is not aimed at children under 18, so we ask that minors do not provide us with personal data, social networks, or emails.

CHANGES TO THE PRIVACY POLICY

Pombo reserves the right to readjust or change this Privacy Policy at any time, with these changes being published.

COOKIE POLICY

This Cookies Policy serves to explain how we use cookies and technologies on the pomboagency.com website. By continuing to use the site, you agree to the use of cookies, as described in this policy.

WHAT ARE COOKIES

Cookies are small text files that are stored on your device when you visit our website. These files contain information that can later be read by us or third parties, for various purposes, including improving your browsing experience, collecting statistical information, and personalizing the website’s content.

WHAT COOKIES ARE USED

Strictly Necessary Cookies: These cookies are essential for the operation of the website and allow you to move around the website and use its features, such as accessing secure areas of the website. It is not necessary to obtain your consent for the use of these cookies.
Performance Cookies: We use performance cookies to collect information about how visitors use our website. These cookies help us to improve the functioning of the website by identifying areas that may need maintenance. All information collected is aggregated and therefore anonymous.
Functionality Cookies: These cookies allow the website to remember choices you make, such as language or region, to provide a more personalized experience. They can also be used to remember information you previously entered, such as your username or email address.
Advertising and Social Media Cookies: We use advertising and social media cookies to show you relevant adverts on our website and third-party sites, and to enable you to share content on social media.

WHAT ARE COOKIES FOR?

Pombo will use cookies on your device to make browsing as personalized and convenient as possible. Furthermore, these cookies will be used to troubleshoot problems, gather statistics, ensure quality, and monitor system security.

You can, at any time, delete or block these cookies, and by doing so, some features of this website may not work as expected.

Cookies are not used for any purposes other than those described in this document.

HOW CAN YOU MANAGE YOUR COOKIES

You can control and manage cookies in your browser settings. Most browsers allow you to refuse all cookies or to accept only specific websites. Please keep in mind that disabling cookies may affect the site’s functionality.

You can therefore, at any time, disable cookies by configuring your browser, according to the instructions below:
For Google Chrome users: http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647
For Internet Explorer users: https://support.microsoft.com/pt-pt/help/17442/windows-internet-explorer-delete-manage-cookies
For Microsoft Edge users: https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy
For Mozilla Firefox users: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
For Apple Safari users:
http://support.apple.com/kb/ph5042

CHANGES TO THIS COOKIE POLICY

Pombo reserves the right to update this Cookies Policy periodically to reflect any changes in cookie practices. We recommend that you review this policy regularly to be aware of any updates.

If you have any questions about this Cookies Policy or how we use cookies on the pomboagency.com website, please contact us through our contact channels available on the website.

TALK TO US

If you have any questions or concerns regarding this Privacy Policy, please contact us in writing via email at hello@pomboagency.com.

LAST VERSION
January 11, 2024. Lisbon.