Privacy policy

Pombo Digital Agency is the owner of the domain pomboagency.com, where its website is hosted.

This Privacy Policy describes how all your personal information is collected, used, and shared when you visit or register your data on the pomboagency.com website.

Pombo, as the entity responsible for data processing, is committed to safeguarding the privacy and personal information of its customers and website users. In this sense, it developed and implemented this policy together with the practices outlined in this document.

This privacy policy aims to clarify the process of collecting and processing your data, and we highly recommend that you read it carefully.

COLLECTION OF PERSONAL DATA

Examples of personal data that we collect are your name and email when you subscribe to our newsletter and/or when you contact us through the contact form or any other information that makes you identifiable.

Identifiable means a person who can be recognized, whether directly or indirectly, including reference to an identification number or other particular details related to their physical, physiological, mental, financial, cultural, or social identity.

WHAT WILL THIS DATA BE USED FOR?

Pombo will use the data provided for the following purposes:
To create your customer record on the website;
To keep your registration as well as your customer data in the reserved area;
To register an application to attend events;
For commercial purposes, such as data analysis and results;
To contact you, whenever necessary, with customer support records and information requests;
For any details that are relevant to your registration;
For website management;
To send newsletters or other types of communications that you have requested or that may be of interest to you;
To prevent any threat to your security, such as fraud;
For the improvement and adaptation of services, especially through analysis of usage trends or the effectiveness of certain promotional campaigns.

These personal data processing operations are intended to serve as an essential tool for your satisfaction and Pombo’s activity and are carried out by applicable legislation and best practices.

Your data will not be used for purposes not previously identified or that are unrelated to the initial purposes for which they were collected.

The personal data provided has specific grounds, depending on the purposes for which it is intended.

Only data that is truly necessary and appropriate for Pombo’s purposes is collected.

Pombo’s services are not aimed at minors, and the personal data of minors is not intentionally processed.

HOW ARE YOUR DATA COLLECTED?

We collect your data through forms on the website, the website itself, and when communication requests and messages are sent via email.

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products you view, which sites or search terms referred you to our site, and information about how you interact with our site. We refer to this automatically-collected information as “Device Information.”

Pombo is committed to processing your data by the law and in a legitimate manner.

Pombo will not sell, rent, or share your data with third parties, except in cases identified in this Privacy Policy.

Pombo will use cookies on your device to personalize and simplify the browsing experience, in addition to using them to solve problems, obtain statistics, ensure quality, and monitor system security.

Except for essential cookies for the website to function, the storage of other cookies will always be subject to the user’s acceptance and consent, and this consent may be revoked at any time using specific browser tools.

HOW DO WE PROTECT YOUR DATA?

Your personal information is kept securely through the implementation of various security measures, both technical and organizational. This ensures that only authorized employees, by established procedures, have access to your data.

To ensure the security of your data, we only trust data center providers that offer appropriate and well-documented security measures. This includes guarantees that your data is stored on servers located in controlled environments, with restricted access.

HOW LONG DO WE KEEP YOUR DATA?

Your data will be kept for as long as necessary for the purposes for which they are intended, as described throughout this Privacy Policy.

In situations where the law comes with a specific mandatory period, the period will be that.

After the retention period ends, all personal data collected will be deleted.

MINORS

The Pombo website is not aimed at children under 18, so we ask that minors do not provide us with personal data, social networks, or emails.

CHANGES TO THE PRIVACY POLICY

Pombo reserves the right to readjust or change this Privacy Policy at any time, with these changes being published.

TALK TO US

If you have any questions or concerns regarding this Privacy Policy, please contact us in writing via email at hello@pomboagency.com.

LAST VERSION
June 19, 2024. Lisbon.